Flexible working reform: what employees and employers need to know

Posted: 28th Sep 2026

Flexible working is set to become more transparent and accountable under reforms introduced by the Employment Rights Act 2025.

The changes do not create an automatic right to work from home or require employers to approve every request. They do, however, raise the standard employers must meet when considering—and particularly when refusing—a statutory flexible working request.

Speaking at the Trades Union Congress conference on 15 September 2026, First Secretary of State Louise Haigh said:

“Not every job can be done from home, and not every request can be agreed. But every request can and should be taken seriously.”

She confirmed that an employer considering a refusal will be expected to meet with the employee, consider the request, and explain its decision.

The Government intends the new statutory process and “reasonableness test” to take effect in autumn 2027. Updated statutory guidance from Acas is expected before implementation.

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