How AI is transforming network incident response

Posted: 21st May 2026

If you’ve sat through any vendor pitch in the last year, you’ve heard the promise. AI will detect the anomaly, correlate the signals, identify the root cause, maybe even remediate it. The autonomous network operations center is just around the corner.

I’ve spent close to a decade building anomaly detection and telemetry systems at scale, and I think that promise is partly true, partly aspirational and partly misleading. The reality is messier. AI is genuinely helping in a few specific places, and it’s nowhere close to delivering in others, mostly for reasons that have nothing to do with model quality.

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